Customer Service

Shipping and Delivery

Our standard shipping is via Ground from Bend, Oregon.  Overnight shipments need to be ordered by Noon PST or will go out the next day.

We are happy to assist you on your return order. Any unused item in it’s original packaging (includes no price tags) may be returned to us within 15 days of shipment for a refund. Please enclose your proof of purchase. Shipping costs are non-refundable.

Step 1: Email or call 877-338-7853 to obtain a Return Authorization Number.

Step 2: Fill and complete Return Form:   

Step 3: Properly package items,  include: proof of purchase and filled out Return Form, 

Step 4: Return to:

Attn: Returns
Simply Baked by Christy Designs, LLC
213 SW Columbia St
Suite 200
Bend, Oregon 97702

Once we receive your item, we will inspect it and notify you that we received your returned item. We will notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit dependent on your card issuer’s policies.

Privacy Policy

We use your personal information only for providing and improving our site.

Your Security

The security of your personal information is very important to us and we pledge to not share or sell that information with other businesses or otherwise. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.